Contact Reliable Generators Parts
Send your generator details and photos through our contact form so we can help identify the correct spare. We work from Wadeville in Germiston and arrange parts for collections and courier deliveries across South Africa.
Send us a message
Tell Reliable Generators Parts what you need, with the sizes, quantities or site details that matter to the job. Fields marked * are required.
Send the details from the generator itself
The fastest way to narrow a part down is the information printed on the generator or alternator nameplate. If the old part is out already, add a few clear photos and any numbers stamped on it. A short note on the fault helps too, specially where the set starts but does not charge or build voltage.
- Generator make and model, if shown
- Nameplate photo from the engine, alternator or control panel
- Rated output, phase, voltage and frequency
- Part description if known, such as oil filter, AVR, controller or sensor
- Any markings, plug layout or terminal labels on the old part
Photos that make identification easier
Well-lit pictures save guesswork. Take one photo of the part fitted in place, one from the front, one from the back, and one close enough to read labels and connector positions. If a wire has come loose, a wider shot of the panel or alternator area often helps more than a very close crop.
- Front and back of the part
- Connector plugs, spade terminals or screw terminals
- Mounting holes and overall shape
- Filter height and outside diameter where relevant
- Any hand sketch showing wire positions if the old unit is missing
Where we send parts
Our team works from Wadeville in Germiston and assists homes, farms, workshops and businesses. Parts are couriered to every province, including outlying farming areas where standby sets and borehole units are part of daily work. We do not sell complete generators and we do not carry out electrical installation or changeover wiring.
For ATS parts, auto-start modules and controller items, wiring must be checked and fitted by a qualified electrician. We can help identify the part, but site electrical work stays with the electrician on the job.
Collections and visits
If you want to collect, say so in our contact form and include the part needed or the photos for checking first. This keeps the visit practical and avoids a wasted trip if more identification is needed. Larger control items and fragile electronics should be packed carefully if you are bringing the old part in for comparison.
- Collections are from Wadeville in Germiston
- Bring the sample part if it can be removed safely
- Keep oily filters in a sealed bag
- Do not remove live electrical parts unless the set is isolated by a qualified electrician