Acceptance of these terms

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. These terms apply to every visitor, whether you browse product pages, read technical guides or send details through our contact form.

If you do not accept these terms, you should stop using the site. Continued use of the site after any update to these terms will be treated as acceptance of the revised version.

Permitted use of the website

You may use this website for lawful personal or business purposes related to locating generator spare parts and submitting part-identification enquiries. You may not use the site in a way that interferes with its operation, security or availability to other users.

You may view, download and print content for internal reference.
You may submit generator nameplate details, photographs and part descriptions for identification purposes.
You may not copy large sections of content for republication, resale or commercial distribution.
You may not attempt to gain unauthorised access to any server, form, mailbox or administrative function linked to the site.
You may not use the site to send unlawful, misleading or malicious material.

Product information and enquiries

Information on this website is provided as a general guide to generator spares, including filters, automatic voltage regulators, controllers, sensors, batteries, chargers and service items. Availability, suitability and interchangeability can only be considered against the information supplied with an enquiry, including clear photographs, part markings and the generator nameplate where available.

Descriptions on the site do not amount to technical installation instructions or electrical sign-off. Reliable Generators Parts supplies spare parts only. Complete generators are not sold or hired through this site, and electrical installation or changeover wiring must be carried out by a qualified electrician.

Product images may be illustrative.
Dimensions, plug layouts and terminal arrangements should be checked against the existing part.
General fault-finding notes are informational and are not a substitute for competent inspection on site.

Intellectual property and content rights

All text, page layouts, graphics, product categorisation, technical write-ups and other material published on this site remain protected by applicable intellectual property law. Ownership belongs to Astros Marketing (Pty) Ltd or to the relevant lawful rights holder where third-party material is used with permission or under licence.

You may not adapt, reproduce, frame, distribute or exploit site content beyond ordinary reference use without prior written consent. Any unauthorised use may result in content removal demands or further legal steps where appropriate.

POPIA and personal information

Where personal information is submitted through our contact form, it will be handled in line with the Protection of Personal Information Act. This may include your name, company name, contact details, delivery town, generator details, photographs and any other information you choose to provide for parts identification or order-related communication.

Information is used for legitimate business purposes connected to your enquiry, record-keeping, internal administration and fulfilment of lawful obligations. Reasonable steps are taken to limit access to information to authorised persons and service providers who need it for those purposes.

Do not submit another person’s information unless you are permitted to do so.
Do not upload unlawful, confidential or unrelated material.
You may request correction of personal information that is inaccurate, subject to applicable law.

Liability, external links and applicable law

While care is taken with the content on this website, no representation is made that all information is complete, current or free from error at all times. Use of the site and reliance on any information published on it is at your own risk. To the fullest extent permitted by law, Astros Marketing (Pty) Ltd will not be liable for loss, damage or interruption arising from site use, temporary unavailability, reliance on technical notes or the use of third-party links.

Links to external websites are provided for convenience only and do not amount to endorsement. These terms are governed by the laws of South Africa, and any dispute connected to the use of this website will be subject to the jurisdiction of the South African courts.